I took advantage of their second chance checking and I have been a loyal customer ever since. Everything that I have ever wanted they were able to take care of for me. Years later I am back on my feet and couldn't be happier.
The staff at this branch is always nice and helpful.
The staff at the Alexandria location are very courteous. Woodforest is effective and useful in many ways. I had a fraudulent charge on my account and it was resolved in just 3 days. 2 of which were the weekend. I really like the card reader they offered me for my start up business transactions.
It's a joke don't waste your time. They only have one ATM and it's broke half the time and it cost you 3 dollars to use any other ATM's.
Very poor, the manager Josh is rude arrogant and Im not sure he knows what he is talking about. Was supposed to get new debit card in January, here it is May and still no new card. When asking about them always same story there coming. My card only worked 1 month and they state they'll give me a new one for $20. If you do your job and send out new ones with chips i wouldn't need to pay $20.
Woodforest Bank is a US Bank based in Alexandria, Kentucky. Woodforest Bank is located at 6711 Alexandria Pike, Alexandria, KY 41001, USA.
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